Product Videos

Product & Feature Updates

FreeWill is on continuous release cycle, launching exciting new products and features throughout the year. The videos below share details of recent updates and how they'll help you better educate, serve, and steward your FreeWill donors.

Documenting projected & realized bequests in Portal

Recent updates to your Partner Portal allow you to more easily track the projected value, realized value, and status of your legacy gift commitments. Learn more here.

1-click stewardship for legacy gifts

With this new update, you can leverage William (our AI-powered writing assistant) to start a personalized thank you note for a specific legacy gift with just one click, right from Gift Details. Learn more here.

Improved Gift Details in Portal

We redesigned all Gift Details pages to create consistency across gift types, improve the quality of information available for each gift, and increase the transparency and actionability of your gift & donor data. Learn more here.

Mirror wills in Partner Portal

What is a mirror will? How do I know when planned gifts listed in Partner Portal were made as part of spouses' mirror wills? A new feature update makes that data clearer than ever. Learn more here.

Reported donor-advised fund gifts [beta]

Launching in mid-July 2024, the new "Reported DAFs" feature benefits Smart Giving partners by sharing details of a broader range of donor-advised fund grants right in Partner Portal. Learn more about this beta feature here.

FreeWill's Marketing Library

When you need a beautifully designed, fully customizable template for print or digital pieces to use in a FreeWill outreach campaign, our Marketing Library has you covered! Learn how to access and use the Library here.

CGA Calculators on FreeWill planned giving websites

Starting August 31, FreeWill's new planned giving websites will include an optional charitable gift annuity (CGA) calculator to help donors better understand the benefits of a CGA gift. Watch the recording here.

Homepage Dashboard (Partner Portal)

Beginning July 19, 2023 a new homepage dashboard will offer our Planned Giving Suite partners a snapshot of recent results. Watch this video to learn all about it! Watch the recording here.

Farewell Classic Portal, plus improved reporting of gift changes

On June 1, 2023 we sunset "Classic Portal" and updated New Portal to help you identify and review legacy gifts that have been changed or removed from your donors' estate plans. Watch the recording here.

Completion status of legacy gifts (Partner Portal)

To help you prioritize stewardship of legacy donors who are ready to receive outreach, we're prominently displaying info about their estate plan completion status in Partner Portal. Watch the recording here.

RLTs in all 50 States

Revocable Living Trusts (RLT) are now available in all 50 states and the District of Columbia for individuals making their estate plan through a FreeWill's partner's custom bequest tool. Watch this video to learn more! Watch the recording here.

Donor Insights (Partner Portal)

Donor Insights provide context to help you deliver the right message at the right time to your FreeWill bequest donors, and create thoughtful and effective stewardship plans based on their specific situations. Watch the recording here.

Deceased Donor Identification (Partner Portal)

To help you reach out to estate executors and surviving family members in a timely fashion, this update flags donors in your Partner Portal who are believed to be deceased. Watch the recording here.