Smart Gift Reminder Email

Posted by FreeWill on October 19, 2026
FreeWill

Topics: Smart Giving Suite

 

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Making it easier for donors to complete non-cash gifts.

 

We’re making it easier for donors to complete non-cash gifts like stock, crypto, DAFs, and QCDs they’ve already started.

 

When a donor begins a non-cash gift but leaves before completing it, FreeWill will automatically send a Smart Gift Reminder email. The email provides a direct link back to the donor’s in-progress gift so they can continue where they left off.

 

What you need to know:

  • The email is automatically sent to eligible donors who leave a non-cash gift incomplete.
  • Donors can return directly to their in-progress gift from the email.
  • No action is required from your team.

This update helps reduce friction in the donor experience and gives donors another opportunity to complete a non-cash gift they’ve already started.

Who this is for:

This feature is currently available to all Smart Giving Suite partners, at no additional cost. Interested in adding the Smart Giving Suite to your FreeWill partnership? Click here to schedule time with your Account Manager.

Need more support?

  • Reach out to your Strategist with any questions!